Shipping & Returns
SHIPPING
As soon as your items are shipped, you will receive an email with all tracking information.
Shipping only in Belgium, The Netherlands, France & Germany.
If you prefer local pick up (Botermarkt 7, 3290 Diest), select 'pick up’. You can only pick up on wednesday & Saturday.
Note that the stated delivery times can vary due to the current situation.
SHIPPING TO BELGIUM
- Rate: € 6
- Delivery time: 1-3 business days
- Free shipping on orders over €100
- Carrier: bpost
SHIPPING TO THE NETHERLANDS
- Rate: € 9,50
- Delivery time: 3-5 business days
- Free shipping on orders over €100
- Carrier: PostNL
SHIPPING FRANCE - GERMANY
- Rate: €9,50
- Delivery time: 4-6 business days
- Free shipping on orders over €100
- Carrier: Bpost
RETURNS
You are entitled to a 2-week exchange right for unopened and unused or unworn products and clothes.
If we notice that there is damage to a returned product or if we notice that the clothes are dirty or clearly worn, we have the right not to accept this returned item.
If not, the full amount (of the returned products, not of the shipping costs) will be refunded to your account within 30 days.
Your returned item must be sent to our return address (Ketelstraat 10/1, 3290 Diest, Belgium) within two weeks.
Postal costs for returned products are the customer's responsibility. We are not accountable for any products lost in transit.
Items on sale can not be returned or exchanged.